Currently we ship all orders from
or US Postal Priority Mail.
Contact us by phone for alternative shipping options
All Zaveral Racing Equipment is made in the USA, and guaranteed to the original purchaser for one year against defects in parts or workmanship. However, we are aware that, you "the purchaser" may want to return an item for some reason or another. All returns must be accompanied with sales receipt. "The purchaser" will be responsible for all shipping costs except where outlined below.
Returns Under Warranty
In the case of defective merchandise. All returns must be accompanied with sales receipt. "The purchaser" will be responsible for shipping cost one way only. We pay return shipping.
Returns for Modifications
In the event, "the purchaser" wishes to have modifications made to a ski pole or paddle, (ie; "trade in" for longer or shorter) "the purchaser" will be responsible for shipping costs both ways. Depending on modifications, there may be additional charges, which will fully be communicated to you beforehand.
All sales of Factory Seconds are final. Blemishes and defects do exist and are being fully communicated to you before purchase.
Contacting the Company
If you have any questions about this shipping/return statement, special request for shipping, the practices of our company, or your dealings with our company, you can contact me directly:Bob Zaveral Zaveral Racing Equipment 242 Lockwood Hill RD. Mt. Upton, NY 13809-2117