Shipping and Return Policies
   

    Currently we ship all orders from website by or Priority Mail.
Contact us for by phone for alternative shipping options

    All Zaveral Racing Equipment is made in the USA, and guaranteed to the original purchaser for one year against defects in parts or workmanship. However, we are aware that, you "the purchaser" may want to return an item for some reason or another. All returns must be accompanied with sales receipt. "The purchaser" will be responsible for all shipping costs except where outlined below.

Returns Under Warranty

In the case of defective merchandise. All returns must be accompanied with sales receipt. "The purchaser" will be responsible for shipping cost one way only. We pay return shipping.

Returns for Modifications

In the event, "the purchaser" wishes to have modifications made to a ski pole or paddle, (ie; "trade in" for longer or shorter) "the purchaser" will be responsible for shipping costs both ways. Depending on modifications, there may be additional charges, which will fully be communicated to you beforehand.

Factory Seconds

All sales of Factory Seconds are final. Blemishes and defects do exist and are being fully communicated to you before purchase.

(Note - Due to the extremely light weight, and specialized applications for the Z Ultra Light, we cannot warranty this model.)

Contacting the Company

If you have any questions about this shipping/return statement, special request for shipping, the practices of our company, or your dealings with our company, you can contact me directly:

  Find out more about Our Paddles and Our Ski Poles by choosing from the menus above or any other appropriate links.

--Infinity Ski Poles -- warranty 
--ZRE Paddles -- warranty


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Our Gear Care & Tips - Taking Care of Business.
Our Location/Contact info - Many Ways to contact us. Feel Free to do so, we'll be glad to answer your questions.